I consider myself an open-minded person and respect the opinions of people. A reader left a comment on one of my posts and called me a name -- it wasn't vulgar. At first, I took it as a personal attack then I got over it. I do my best to live by the motto of "what other people think of me is none of my business." Did this ever happen to you? How did you handle it? I want to create a safe environment for my readers and wouldn't want any of them to feel attacked. Thanks!
How do you handle criticism from readers?
(4 posts) (3 voices)
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SarahQT
MemberYeah, this can be tough. If the comments are obscene then I'd remove them. If it's banter going back and forth, I'd leave it. Everyone is entitled to their opinion and will express it. The comments will draw people to your site because they'll want to know what's happening on your site. Be professional, polite, and firm when you respond. Avoid stooping to another person's level. Napoleon Hill said it best, "...opinions are the cheapest commodity."
Posted 1 year ago # -
This is an issue that every blog owner will have to deal with at some point or other, and everyone is free to handle however they feel is best, all we can do is offer our opinions.
Personally I don't believe in censoring comments (with the exception of spam - those I remove immediately), because as Sarah said, everyone has their opinion and will express it. I don't remove an entire comment because of obscenity, but I will redact offensive words, or modify them so that you can figure out what they wrote, but lessen the offensiveness of it.
Of course, if someone is a repeat offender, leaving nothing but offensive and/or hateful comments, without ever contributing anything positive, I will take steps to block them from reaching my site - there may be plugins that will do this but I just block their IP address through some server commands.
Posted 1 year ago #
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